Thank you for choosing Church Wear. Our work is built on excellence, integrity, and long-term trust. The following Terms & Services explain how our custom manufacturing process works, what responsibilities we carry, and what we ask of every client so projects remain clear and protected. By approving a quote, paying an invoice, submitting artwork, or authorizing production, you agree to the terms described below.

Church Wear manufactures fully custom apparel from the fabric up. Every product is created according to the specifications you approve through mockups, samples, and written confirmations. Because this work involves overseas production, international logistics, and third-party shipping carriers, certain parts of the process fall outside our direct control. We do not guarantee delivery timelines. We do, however, guarantee that you will receive the products you ordered and that they will be produced to the specifications you approved.

Any timeline we provide is an estimate, not a promise. While ninety days or less is a conservative and typical production window, timing can be affected by factors such as factory capacity, raw-material delays, international freight, customs inspections, weather events, port congestion, government action, or other circumstances that cannot be controlled by Church Wear. We will communicate clearly throughout the process, but we are not liable for losses related to production or shipping delays.

In custom apparel manufacturing, a small defect allowance—commonly known as the “lemon rate”—is standard across the industry. A typical range is three to five percent. Minor defects within this range are considered normal and will not qualify for refunds or remakes. Any defects that exceed this tolerance will be addressed according to the remedies outlined in these Terms.

Because apparel production involves fabric dye lots and natural variation, exact color matching cannot be guaranteed. Slight differences in shade, weight, hand feel, or finish are normal within textile production and are not considered defects. We will make every effort to match requested colors as closely as possible, but exact replication—especially when matching an existing garment—is not always achievable.

Church Wear guarantees that the quantity of garments produced will match the final approved invoice or purchase order. If for any reason a shortage occurs due to factory or logistics error, we will replace the missing units or issue a proportional credit.

All invoices must be paid in full before production begins. Production will start within five business days of receiving cleared payment. Design fees, sample fees, and shipping fees must also be paid upfront. All design work is non-refundable, regardless of project outcome, because the time and creative resources invested are delivered immediately.

Because all items are custom manufactured specifically for each client, all sales are final and returns are not accepted. Refunds are issued only when Church Wear or the manufacturer is solely responsible for a verified, material error. In those cases, refunds are proportional to the severity and the number of units affected. Small or cosmetic imperfections that fall within the standard lemon rate are not eligible for refunds or remakes.

Clients are responsible for ensuring that all artwork, files, and design elements submitted to Church Wear are accurate, complete, and free of typos, stray marks, artifacts, corrupted layers, low resolution, or any other issues that could affect production. Church Wear is not responsible for errors that originate in the client’s artwork or files, even if those errors carry through to production. Once a client approves a mockup, sample, or final design, any issues present in the approved file become the client's responsibility. If Church Wear creates the design and an internal design mistake results in production errors, we will take responsibility and remedy the issue in a fair and proportional way.

Church Wear oversees shipping and logistics but does not control third-party freight carriers, international shipping companies, or customs authorities. We are not liable for delays caused by carriers, port congestion, customs holds, inspections, fees, lost packages, damaged goods, or weather events. While we do include shipping insurance and will file claims on your behalf when applicable, we are not financially responsible for losses caused by the carrier. When possible, we will replace goods once an insurance claim is resolved, but replacements are subject to the outcome of the carrier’s investigation.

We provide quality control at the factory and logistics levels to ensure accuracy and consistency. However, small variances inherent to custom textile production are unavoidable and are considered acceptable within industry standards.

Church Wear is not responsible for delays or failures caused by events outside our reasonable control, including natural disasters, war, political unrest, labor shortages, pandemics, utility outages, or other force majeure events. Our obligations will resume once such conditions have passed.

We conduct ourselves with honesty, stewardship, and a commitment to serving your mission well. We aim to create long-term relationships built on trust, transparency, and shared expectations. You can expect integrity in communication, clarity in process, and dedication to delivering the exact product you approved.

This Agreement is governed by the laws of the State of Nebraska.

By paying an invoice, approving a quote, submitting artwork, or authorizing production, you acknowledge and accept these Terms & Services in full.

For questions or assistance, you may contact us at contact@churchwear.com or (531) 233-4141.